Important Reminder: Adobe Connect accounts will sunset May 15, 2020

Plenty has happened since we first informed Adobe Connect account holders in early March of upcoming plans around Zoom for online meetings and web conferencing at Clarkson. We announced at that time that starting Spring 2020, the University would choose Zoom as the official provider of full service online meeting platform and access to Adobe Connect would expire May 15, 2020. 

As we acted over the past month in response to COVID 19, our plans for Zoom accelerated and expanded. Clarkson is now subscribing to Zoom at an institutional level which provides account access for all Clarkson faculty, staff and students. Zoom has proven to be a stable, robust partner as we strive to learn and work virtually during these uncertain times.

What this means? Adobe Connect account holders ACT NOW: 

  • Access to Adobe Connect Meeting Host Accounts will permanently end May 15, 2020. If you are using Adobe Connect in your Spring or Spring Quarter 2020 term, you will be permitted to use it through the end of the term. Beginning Summer I and Summer Quarter 2020 term, access to Adobe Connect will no longer be available. 
  • IMPORTANT: Adobe Connect recordings will no longer be available after May 15, 2020. For any recordings you wish to retain for later use, contact helpdesk@clarkson.edu no later than May 1, 2020 for assistance
  • All Clarkson faculty, staff, and students can begin using Zoom in place of Adobe Connect. Go to clarkson.zoom.us to get started today. 
  • Zoom training and support is available at our Zoom at Clarkson information page. Group or one-on-one sessions are available by request.
  • Billing: charges to departmental accounts no longer apply.

Questions/Comments: IT HelpDesk 315-268-HELP (x4357) or helpdesk@clarkson.edu

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