Final Reminder: Adobe Connect accounts will sunset May 15, 2020

This third, final notice follows two prior written communication distributions regarding information to Adobe Connect account holders preparing for upcoming plans around Zoom for online meetings and web conferencing at Clarkson. Early Spring 2020, the University announced plans it would choose Zoom as the official provider of full service online meeting platform and access to Adobe Connect would expire May 15, 2020. 

Adobe Connect account holders ACT NOW: 

  • Access to Adobe Connect Meeting Host Accounts will permanently end May 15, 2020. If you are using Adobe Connect in your Spring or Spring Quarter 2020 term, you will be permitted to use it through the end of the term. Beginning Summer I and Summer Quarter 2020 term, access to Adobe Connect will no longer be available. 
  • IMPORTANT: Adobe Connect recordings will no longer be available after May 15, 2020. For any recordings you wish to retain for later use, contact helpdesk@clarkson.edu no later than May 1, 2020 for assistance
  • All Clarkson faculty, staff, and students can begin using Zoom in place of Adobe Connect. Go to clarkson.zoom.us to get started today. 
  • Zoom training and support is available at our Zoom at Clarkson information page. Group or one-on-one sessions are available by request.
  • Billing: charges to departmental accounts no longer apply.

Questions/Comments: IT HelpDesk 315-268-HELP (x4357) or helpdesk@clarkson.edu

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