U-drive unavailable during scheduled maintenance

The Office of Information Technology will be performing maintenance on the U drive which will make it unavailable beginning at 10:30pm August 20th.  We expect service to be restored by 7:30am August 21st. Please go to https://status.clarkson.edu for details. We encourage people to click on the SUBSCRIBE TO UPDATES button in the upper-right corner of … Continue reading U-drive unavailable during scheduled maintenance

OIT Help Desk Changes

New Location We are very pleased to announce that the OIT HelpDesk has moved to the 2nd Floor of the Education Resource Center (ERC).  This is more centrally located to the academic spaces on campus and has already proven to be more convenient to a larger portion of the campus community. This space was recently … Continue reading OIT Help Desk Changes

Network maintenance scheduled for Wednesday (7/24/19)

The Office of Information Technology will be performing maintenance on the University’s edge router which may cause interruptions to both public (Internet) and private (campus) network access for approximately 30-minutes. Maintenance Starts: 22:00 EDT 2019-07-23Maintenance Ends: 07:30 EDT 2019-07-24 During this time period access to the University’s external website and email will be unaffected. All … Continue reading Network maintenance scheduled for Wednesday (7/24/19)

REMINDER: Moodle Upgrade to Version 3.6

The Clarkson University Office of Information Technology will upgrade Moodle from 3.3 to 3.6. on June 26, 2019 from 4:00 AM – 7:30 AM EST. Moodle will be unavailable during this time.  End users can anticipate course information will be available following the upgrade Moodle 3.6 Highlights:   Moodle Dashboard Customizable which means improved management … Continue reading REMINDER: Moodle Upgrade to Version 3.6

Changes to computer profiles.

As part of our continued efforts to improve cyber-security and sustainability, the Office of Information Technology will be deploying changes that will prompt unattended computers to lock their screen and to ‘sleep’ their displays. Beginning June 10, 2019, the computers in lecture halls will automatically lock after ninety (90) minutes of inactivity and then the … Continue reading Changes to computer profiles.

OIT to assist Faculty/Staff with required technology updates.

In addition to the previously announced need to eliminate individual WiFi networks, there are several other technology upgrade efforts underway which are addressed below.  OIT will work diligently with faculty and staff to address these upgrades. Windows 7 Computers: Among the initiatives in place is updating or replacing nearly 150 Windows 7 computers.  Windows 7 … Continue reading OIT to assist Faculty/Staff with required technology updates.

Network maintenance scheduled for Wednesday

The Office of Information Technology will be performing maintenance on the University’s edge router which may cause interruptions to both public (Internet) and private (campus) network access for approximately 30-minutes. Maintenance Starts: 22:00 EDT 2019-03-20Maintenance Ends: 02:00 EDT 2019-03-21 During this time period access to the University’s external website and email will be unaffected. All … Continue reading Network maintenance scheduled for Wednesday

Scheduled network maintenance this weekend.

This weekend the Office of Information Technology will be performing maintenance on the University’s edge router which may cause interruptions to both public (Internet) and private (campus) network access for approximately 30-minutes. Maintenance Starts: 22:00 EDT 2019-03-16Maintenance Ends: 02:00 EDT 2019-03-17 During this time period access to the University’s external website and email will be … Continue reading Scheduled network maintenance this weekend.

It’s time for End of Course Evaluations (Updated)

It is once again time to ask you to help us by completing the evaluation of the courses you are taking. The evaluations are completely anonymous and are not available to the professor until after grades have been turned in. Course Evaluations are your opportunity to provide feedback that will shape our graduate programs for … Continue reading It’s time for End of Course Evaluations (Updated)

OIT Helpdesk has moved.

The Office of Information Technology Helpdesk has relocated to the recently renovated space on the second floor of the ERC. This new location is more central to the academic spaces on the Potsdam hill campus and should prove to be more convenient for the campus community. Walk-up support is available at the ERC desk: Monday … Continue reading OIT Helpdesk has moved.