In addition to the previously announced need to eliminate individual WiFi networks, there are several other technology upgrade efforts underway which are addressed below. OIT will work diligently with faculty and staff to address these upgrades.
Windows 7 Computers: Among the initiatives in place is updating or replacing nearly 150 Windows 7 computers. Windows 7 reaches “End of Life” support on January 14, 2020 so we need to remove these machines from our network before that time. Here are the required actions for Windows 7 computers.
- If the computer is less than 4 years old, OIT will schedule a time to update it to Windows 10
- If the computer is between and 4 and 7 years old, it is recommended that you replace the unit as soon as your department budget allows, but in the meantime, OIT will schedule to have it upgraded to Windows 10.
- If the computer is older than 7 years, the computer needs to be replaced with a new Windows 10 computer from our approved list.
- In the rare occasion that your Window 7 computer is required to interface with an older peripheral or you have other reasons why it cannot be updated, you can request an exception from the OIT department who may need to extra steps to provide additional security measures to protect your computer from outside vulnerabilities.
Printers: We are moving all printers from Print4 to Print5. While that may not mean much to you, this is the printer queue (spooling) server that is used to control all of the printing on campus and allows us to monitor usage for things like forecasting supply needs (toner and paper) and managing student printer balances. While we have updated many of the printers, we still have some that need to be done which may require access to individual offices.
Personal Printers: In regards to the approximately 150 individual WiFi networks, we’ve noticed that nearly 25% are being generated by HP printers that have wireless printing turned on by default. Disabling the wireless printing (Wifi networks) is fairly easy and something you can do yourself.
- Most HP Models: Use the menu to navigate to Setup, then Network, then Wireless Radio (on some models, this is towards the bottom of the scrollable menu). Turn the Wireless Radio OFF.
- Some models may allow you to press the blue “wireless” button on the bottom front of the printer to turn the light out and service off. You may need to hold the button for 5 seconds to turn the light out. If this is not successful, use the menu to navigate to Settings > Wireless > Wireless settings > Disable Wireless > OK
Please feel free to contact us for additional information or assistance.
- Knowledgebase: https://confluence.clarkson.edu/display/OITKB
- Email: helpdesk@clarkson.edu
- Call: 315-268-HELP (x4357)
- Walk-in: CAMP 171A
Sincerely,
IT HelpDesk
Clarkson University
