Facilities & Services will continue to follow protocols begun last fall. Here’s how you can receive the best service from our team.
1. Follow the University guidelines for working on campus:
a. Place your trash and recycling bins in the hallway outside your door. Custodians will make the rounds daily to pick up trash and disinfect your bins.
b. Clean and disinfect your personal office, labs, breakrooms, and classrooms. When you run out of University-issued cleaning supplies, post a work request for our Custodial group.
c. Wear proper personal protective wear or leave when a member of our staff, or ANYONE, enters your lab, office or personal space to address a work order issue. We will not enter if you are not properly clad.
2. Post a work request at https://intranet.clarkson.edu/administrative/facilities/.
3. To follow up on a work request, or ask a question, email facilities@clarkson.edu.
4. For urgent issues call 315.268.4000. You may need to leave a message. (Campus Safety & Security handles University emergencies: 315.268.6666.)
5. Keep in mind that our staff have new and varied concerns and responsibilities; expect that our response time may be delayed and some requests may have to be postponed to a later date.