Clarkson Office of Information Technology is proceeding with a campus-wide shift to Windows 11 in 2025. Windows 11 is now the standard Operating System for all new and compatible Clarkson owned devices. Faculty and staff members must schedule their devices to be updated to Windows 11 below. This comes as Microsoft ends support for Windows 10 in October 2025.
To: Clarkson University Faculty and Staff
From: Office of Information Technology
First Posted: January 2, 2025
What does this mean?
All existing devices must be updated to Windows 11 or be replaced if not compatible with Windows 11, see details below. All new or re-imaged devices will come with Windows 11 OS installed. The timeline for this is now through September 2025, see Windows 11 Rollout Schedule table below:
Table: Windows 11 Rollout Schedule
| 2024 | October | OIT began deploying Windows 11 on campus devices. |
| December | All new and rebuilt devices deploy with Windows 11. | |
| 2025 | January – September | All compatible devices updated to Windows 11. |
| October | Update complete. |
Act Today: Schedule Your Device’s Update
All faculty and staff are asked to schedule your device’s update with the Appointment Calendar here. Choose from one of the available options or specify a date by choosing Other. A date will be selected for anyone who has not scheduled before January 30. More about preparing for the update experience below. You will receive confirmation of your scheduled date.
Prior to Update:
Please remove unneeded files, back up any data you wish to keep safe, and create a list of software applications you wish to have re-installed.
Update Experience:
The Windows 11 update requires the device to be re-imaged by OIT staff in satellite offices located in Snell or CAMP. All prior data and software is permanently deleted from the device as part of the Windows 11 installation. An OIT technician will arrange for pickup/drop off of your device.
Prior to performing the update, files in the following folders will be set up with Folder Redirection: Desktop, Documents, Favorites, Music, Pictures, Videos. Read more about Folder Redirection here. Once folder redirection is successfully confirmed, the update will take 1-2 days to complete.
Anticipate your device to be unavailable for up to 2 business days while we perform the update. A laptop loan is available by request. Custom arrangements will be made for those working remotely. Your OIT technician will work with you to make needed arrangements.
Windows 11 Compatibility
Due to age or model, your device may not be Windows 11 compatible. If not compatible, the device must be replaced prior to September 2025.
OIT will reach out via email to individuals with devices that are known to not be compatible with Windows 11. Please coordinate with your supervisor for purchase of a new device to replace the older device. Purchases should be completed as soon as possible, and prior to September 2025.
Refer to the University Computer Purchase Program for more information on replacement options.
Additional Help
Office of Information Technology HelpDesk 315-268-HELP (x4357) or helpdesk@clarkson.edu