Supporting student achievement through Student Administrative Services and the Office of University Advising

Important information about Student Achievement support is detailed below. Any related questions or concerns should be directed as follows:

Highlights:

  • Student Achievement through Academic Affairs is supported by the services of the Registrar’s Office, Bursar’s Office, and The Office of University Advising (OUA) with strong connections to the continuing student Financial Aid Office.  
  • We are currently providing services to students virtually, including the ability to add/drop, submit forms, and pay your bill.
  • We can also help if you’re not sure “where to click” in myCU.

Adding and Dropping Classes online:

The electronic add/drop form is now available in myCU! We understand that COVID-19 restrictions have made it more difficult for students to complete paper add/drop forms. If you are having trouble making schedule changes yourself, you can submit your add/drop form electronically in myCU. The form is located under the Enroll in Spring 2021 tile.

If you are unable to complete schedule changes independently and want individualized help, you may schedule a meeting with your SAS Rep (contact info link at the end of this announcement) or contact the Office of University Advising at oua@clarkson.edu.

To pay your bill, or add money to your account: 

It is strongly recommended that you pay by electronic check (aka ACH) through Nelnet. Watch this video tutorial if you aren’t sure how to do that.

If your preference is to pay be check, or if you have a check from a non-Clarkson scholarship, please mail it to: 

Student Administrative Services

Clarkson University

CU Box 5548 – 10 Clarkson Avenue

Potsdam, NY 13699

Please be sure to endorse the back of the check if it has been made out in your name.

You can also place checks in the SAS drop box located outside of Graham Hall, and we will email you a receipt.

SAS Reps and OUA Advisors will be available virtually, or by appointment. 

To find SAS Rep contact information to schedule a meeting, or for more information about SAS services, please visit our website: https://intranet.clarkson.edu/student-life/sas/sas-services/ 

For more information about OUA services and advisors, please visit our website:  https://intranet.clarkson.edu/academic/office-of-university-advising/ 

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