Duo to get update with Verified Push

Duo to get Prompt Update: new experience and look

Clarkson’s Duo environment will soon receive a facelift and a slight adjustment to the approval process. This security enhancement applies to all Duo users–including Clarkson students, faculty, and staff.

Details:
Starting April 3, 2024, Duo will begin appearing with a Verified Push, and a new look.

Duo is Clarkson’s two factor authentication service. It is a front-line defense against unwanted entry from hackers and other bad actors. The new Verified Push increases security by reducing the likelihood of accidental approvals.

What can I expect with the new Duo Verified Push:
Each time I receive a Duo prompt, it will contain a short numeric code. I enter the code in my Duo Mobile App and can access my account. See sample below:

Sample: Duo prompt with Verified Push

Be sure your Duo Mobile App is updated, to check: Open Duo Mobile app. Click the menu icon in upper left, select Security Checkup. Select update if needed. 

Please Note:

  • Verified Push is not available for Secure Shell (SSH) and Remote Desktop connections at this time. Logins using these methods will remain unchanged.
  • Those using Duo security tokens will enter their token code as usual.
  • The Duo Portal will also update to include the new look. Individuals utilize the Duo Portal to add, remove, and rename your device(s).

More about Duo at Clarkson University.

Questions/Comments: 
Contact Clarkson’s Office of Information Technology Help Desk.

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